Privacy Policy

Privacy Policy

Last updated: February 2025

Your privacy is important to us. This policy explains how KnowTox collects, uses, and protects your information.

1. Information We Collect

Information You Provide

  • Account information: Email address, name (optional)
  • Food preferences: Allergies, intolerances, dietary restrictions (vegan, vegetarian, gluten-free, etc.), religious restrictions (halal, kosher), nutritional goals
  • Health information: Health conditions, pregnancy or breastfeeding status, current medications (for supplement interaction detection)
  • Physical data (optional): Weight, height, date of birth, sex, activity level (used for personalized nutritional recommendations)
  • Cosmetic preferences: Skin type, skin conditions, skin concerns, hair type, scalp conditions, ingredient preferences (paraben-free, fragrance-free, etc.)
  • Supplement preferences: Health goals, preferred supplement forms, allergies specific to supplements
  • Feedback: Support requests and communications

Information Collected Automatically

  • Usage data: Products scanned, features used, app interactions
  • Device information: Device type, operating system, app version
  • Analytics: Crash reports, performance data

Information We Do NOT Collect

  • Camera images are processed on-device for barcode detection only
  • We do not store photos of products or your surroundings
  • We do not access your contacts, location, or other device data

2. How We Use Your Information

We use collected information to:

  • Provide and improve the App
  • Personalize your experience based on your preferences (dietary, cosmetic, supplement)
  • Provide relevant warnings based on your health profile
  • Detect potential drug interactions with supplements (if medication information is provided)
  • Process subscriptions and payments
  • Send important updates about the App
  • Analyze usage patterns to improve features
  • Respond to support requests

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Payment processors, analytics services, cloud hosting
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In case of merger, acquisition, or sale

We do NOT share your health information, medication data, or personal preferences with third parties for marketing purposes.

4. Data Security

We implement security measures to protect your data:

  • Encryption in transit and at rest
  • Secure authentication systems
  • Regular security audits
  • Limited employee access to data

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of certain data processing

To exercise these rights, contact us at support@knowtox.app.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion:

  • Personal information is deleted within 30 days
  • Anonymized analytics may be retained
  • Legal obligations may require longer retention

7. Children's Privacy

KnowTox is not intended for children under 13. We do not knowingly collect data from children under 13.

8. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

9. Third-Party Services

The App may contain links to third-party services. This privacy policy does not apply to those services.

10. Health Information Disclaimer

KnowTox collects health-related information solely to personalize your experience and provide relevant product analysis. This information is:

  • Stored securely and encrypted
  • Never shared with third parties for marketing
  • Used only within the App to generate personalized recommendations
  • Deletable at any time through your account settings

11. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through the App or email.

12. Contact Us

For privacy-related questions or concerns:

13. California Residents

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of data sales (we do not sell data).

14. European Residents

If you are in the European Economic Area, you have rights under GDPR including data access, rectification, erasure, and portability. Our legal basis for processing includes consent and legitimate interests.

Questions about your privacy? Contact us